There is currently an error occurring in the Firefox and the Safari web browsers that is forcing the use of our Flash-based player rather than our standard player. You may need to enable Flash Player:
Firefox: click on the brick icon, immediately to the left of the address bar, and then select 'allow.'
Safari: Select 'Safari' in the top menu, then 'prefrences,' then click on the 'websites icon' and be sure Adobe Flash Player has a check mark and is 'on' for ihopkc websites listed.
You may also try using another browser like Google Chrome, or, for the live feed, using the YouTube player by toggling to it in the lower right-hand corner of the player.
Let us know if you have any further questions.